Programme

Where to get help

• 1522 Anti-violence and stalking helpline☎ 1522free · 24/7

  Free, 24/7, also from mobiles. Help in Italian, English, French, Spanish, Arabic, German. Also by chat and app.

  Website ↗ · Source: www.pariopportunita.gov.it · Checked 2026-10-13

• D.i.Re – national network of anti-violence centresfree

  118 anti-violence centres and more than 60 shelters, run by 89 women's organisations. Find the nearest by region. Usually free.

  Website ↗ · Source: www.direcontrolaviolenza.it · Checked 2026-10-13

• Reddito di Libertà (freedom income)

  State support for women leaving violence: up to €530 a month, 12 months. Apply via your town hall (Comune).

  Website ↗ · Source: www.inps.it · Checked 2026-10-13

• State-paid legal aid (patrocinio a spese dello Stato)free

  A lawyer paid by the State. Victims of family maltreatment, stalking or sexual violence can get one even above the usual income limit.

  Website ↗ · Source: www.normattiva.it · Checked 2026-10-13

• Telefono Amico Italia☎ 02 2327 232724/7

  Volunteers listen when you feel alone or upset, every day, 24 hours. The service is free; you pay a normal call. WhatsApp 18–21.

  Website ↗ · Source: www.telefonoamico.it · Checked 2026-10-13

• Violence against Women Support Hotline (Hilfetelefon)☎ 116 016free · 24/7

  Free, anonymous, 24/7. Interpreters in many languages and sign language. Chat (daily 12–20) and email in German.

  Website ↗ · Source: www.hilfetelefon.de · Checked 2026-10-13

• Opfer-Telefon (WEISSER RING) – victims of crime helpline☎ 116 006free

  Free and anonymous help for victims of any crime. Every day 7:00–22:00.

  Website ↗ · Source: weisser-ring.de · Checked 2026-10-13

• Women's shelter search (Frauenhaus-Suche)

  Nationwide map of women's shelters and safe flats, showing if they can take you now. Call the shelter to ask. In danger, call 110.

  Website ↗ · Source: www.frauenhaus-suche.de · Checked 2026-10-13

• Women's counselling centres (bff)free

  About 200 local counselling centres for women affected by violence. Free and anonymous, in person or by phone.

  Website ↗ · Source: www.bmbfsfj.bund.de · Checked 2026-10-13

• TelefonSeelsorge (crisis line)☎ 0800 111 0 111free · 24/7

  Free, anonymous, 24/7 when you are in crisis. Also 0800 111 0 222 or 116 123, and chat or mail. In German.

  Website ↗ · Source: www.telefonseelsorge.de · Checked 2026-10-13

• Recognised debt advice (Schuldnerberatung)

  Find a recognised debt advice centre near you. Costs differ by region: ask about them before the advice starts. Avoid paid online offers.

  Website ↗ · Source: www.vz-schuldnerberatung.de · Checked 2026-10-13

• Legal advice for people on low income (Beratungshilfe)

  Advice from a lawyer if you have little money. Ask at your local court (Amtsgericht). You pay at most €15.

  Website ↗ · Source: service.justiz.de · Checked 2026-10-13

• Migration advice for adults (MBE)free

  Free advice for adult migrants on housing, work, health, family and German courses. Often in your own language.

  Website ↗ · Source: www.bamf.de · Checked 2026-10-13

• Information Service for Victims of Domestic Violence☎ 800 202 148free · 24/7

  Free, 24/7, confidential information and referral. Also by SMS 3060 or email violencia@cig.gov.pt.

  Website ↗ · Source: www.cig.gov.pt · Checked 2026-10-13

• APAV Victim Support Line☎ 116 006free

  Free call for victims of any crime. Working days 8:00–23:00.

  Website ↗ · Source: apav.pt · Checked 2026-10-13

• National Network for Victims of Domestic Violence (RNAVVD)☎ 800 202 148free · 24/7

  Free support centres, emergency places and shelters across Portugal. Call 800 202 148 to be referred.

  Website ↗ · Source: www.cig.gov.pt · Checked 2026-10-13

• Legal aid (proteção jurídica)free

  If you cannot pay, Social Security can appoint a lawyer and waive or reduce court costs. Decision in about 30 days.

  Website ↗ · Source: www.gov.pt · Checked 2026-10-13

• Bank Customer Support Network (RACE)free

  Free advice if you cannot pay a loan or are behind on payments. They advise you but do not negotiate for you.

  Website ↗ · Source: www.pgdlisboa.pt · Checked 2026-10-13

• SOS Voz Amiga (listening line)☎ 213 544 545

  Anonymous listening when you feel alone or sad. Every day 15:30–00:30. Normal call cost.

  Website ↗ · Source: www.sosvozamiga.org · Checked 2026-10-13

• SNS 24 psychological counselling (option 4)☎ 808 24 24 2424/7

  Psychologists of the national health service, 24/7. Choose option 4. Also in English.

  Website ↗ · Source: www.sns24.gov.pt · Checked 2026-10-13

• Migrant Support Line (AIMA)☎ 808 257 257

  Information for migrants in 14 languages. Mon–Fri 9:00–19:00. From mobiles: 218 106 191.

  Website ↗ · Source: www.gov.pt · Checked 2026-10-13

• 112 European emergency number☎ 112free · 24/7

  If you are in danger now. Free from any phone, in every EU country: police, ambulance, fire brigade.

  Website ↗ · Source: digital-strategy.ec.europa.eu · Checked 2026-10-13

• Helpline for victims of crime (where available)☎ 116 006

  EU number for victims of crime. Active in Germany and Portugal. No 116 006 service found in Italy: call 1522, or 112 in danger.

  Website ↗ · Source: ec.europa.eu · Checked 2026-10-13

In an emergency, call 112. Economic abuse is never your fault. Asking for help is a strength.