Find support

Free, confidential services in Italy, Germany and Portugal. Choose your country and the kind of help you need.

In an emergency, call 112. Economic abuse is never your fault. Asking for help is a strength.

Country

Type of help

1522 Anti-violence and stalking helpline☎ 1522free · 24/7
Free, 24/7, also from mobiles. Help in Italian, English, French, Spanish, Arabic, German. Also by chat and app.
Website ↗ · Source: www.pariopportunita.gov.it · Checked 2026-10-13
D.i.Re – national network of anti-violence centresfree
118 anti-violence centres and more than 60 shelters, run by 89 women's organisations. Find the nearest by region. Usually free.
Website ↗ · Source: www.direcontrolaviolenza.it · Checked 2026-10-13
Reddito di Libertà (freedom income)
State support for women leaving violence: up to €530 a month, 12 months. Apply via your town hall (Comune).
Website ↗ · Source: www.inps.it · Checked 2026-10-13
State-paid legal aid (patrocinio a spese dello Stato)free
A lawyer paid by the State. Victims of family maltreatment, stalking or sexual violence can get one even above the usual income limit.
Website ↗ · Source: www.normattiva.it · Checked 2026-10-13
Telefono Amico Italia☎ 02 2327 232724/7
Volunteers listen when you feel alone or upset, every day, 24 hours. The service is free; you pay a normal call. WhatsApp 18–21.
Website ↗ · Source: www.telefonoamico.it · Checked 2026-10-13
Violence against Women Support Hotline (Hilfetelefon)☎ 116 016free · 24/7
Free, anonymous, 24/7. Interpreters in many languages and sign language. Chat (daily 12–20) and email in German.
Website ↗ · Source: www.hilfetelefon.de · Checked 2026-10-13
Opfer-Telefon (WEISSER RING) – victims of crime helpline☎ 116 006free
Free and anonymous help for victims of any crime. Every day 7:00–22:00.
Website ↗ · Source: weisser-ring.de · Checked 2026-10-13
Women's shelter search (Frauenhaus-Suche)
Nationwide map of women's shelters and safe flats, showing if they can take you now. Call the shelter to ask. In danger, call 110.
Website ↗ · Source: www.frauenhaus-suche.de · Checked 2026-10-13
Women's counselling centres (bff)free
About 200 local counselling centres for women affected by violence. Free and anonymous, in person or by phone.
Website ↗ · Source: www.bmbfsfj.bund.de · Checked 2026-10-13
TelefonSeelsorge (crisis line)☎ 0800 111 0 111free · 24/7
Free, anonymous, 24/7 when you are in crisis. Also 0800 111 0 222 or 116 123, and chat or mail. In German.
Website ↗ · Source: www.telefonseelsorge.de · Checked 2026-10-13
Recognised debt advice (Schuldnerberatung)
Find a recognised debt advice centre near you. Costs differ by region: ask about them before the advice starts. Avoid paid online offers.
Website ↗ · Source: www.vz-schuldnerberatung.de · Checked 2026-10-13
Legal advice for people on low income (Beratungshilfe)
Advice from a lawyer if you have little money. Ask at your local court (Amtsgericht). You pay at most €15.
Website ↗ · Source: service.justiz.de · Checked 2026-10-13
Migration advice for adults (MBE)free
Free advice for adult migrants on housing, work, health, family and German courses. Often in your own language.
Website ↗ · Source: www.bamf.de · Checked 2026-10-13
Information Service for Victims of Domestic Violence☎ 800 202 148free · 24/7
Free, 24/7, confidential information and referral. Also by SMS 3060 or email violencia@cig.gov.pt.
Website ↗ · Source: www.cig.gov.pt · Checked 2026-10-13
APAV Victim Support Line☎ 116 006free
Free call for victims of any crime. Working days 8:00–23:00.
Website ↗ · Source: apav.pt · Checked 2026-10-13
National Network for Victims of Domestic Violence (RNAVVD)☎ 800 202 148free · 24/7
Free support centres, emergency places and shelters across Portugal. Call 800 202 148 to be referred.
Website ↗ · Source: www.cig.gov.pt · Checked 2026-10-13
Legal aid (proteção jurídica)free
If you cannot pay, Social Security can appoint a lawyer and waive or reduce court costs. Decision in about 30 days.
Website ↗ · Source: www.gov.pt · Checked 2026-10-13
Bank Customer Support Network (RACE)free
Free advice if you cannot pay a loan or are behind on payments. They advise you but do not negotiate for you.
Website ↗ · Source: www.pgdlisboa.pt · Checked 2026-10-13
SOS Voz Amiga (listening line)☎ 213 544 545
Anonymous listening when you feel alone or sad. Every day 15:30–00:30. Normal call cost.
Website ↗ · Source: www.sosvozamiga.org · Checked 2026-10-13
SNS 24 psychological counselling (option 4)☎ 808 24 24 2424/7
Psychologists of the national health service, 24/7. Choose option 4. Also in English.
Website ↗ · Source: www.sns24.gov.pt · Checked 2026-10-13
Migrant Support Line (AIMA)☎ 808 257 257
Information for migrants in 14 languages. Mon–Fri 9:00–19:00. From mobiles: 218 106 191.
Website ↗ · Source: www.gov.pt · Checked 2026-10-13
112 European emergency number☎ 112free · 24/7
If you are in danger now. Free from any phone, in every EU country: police, ambulance, fire brigade.
Website ↗ · Source: digital-strategy.ec.europa.eu · Checked 2026-10-13
Helpline for victims of crime (where available)☎ 116 006
EU number for victims of crime. Active in Germany and Portugal. No 116 006 service found in Italy: call 1522, or 112 in danger.
Website ↗ · Source: ec.europa.eu · Checked 2026-10-13

What to expect when you call

Choose a moment when no one can hear or see you.
Use a phone or computer that you trust. Chat or text may be safer than a call.
Use private browsing and clear your history afterwards.
Write down one or two questions you want to ask.
Let the service guide the next step, at a pace that feels safe.

Helplines

A trained person listens and believes you, at your pace. They explain your options and rights, including ones you may not know. They can connect you to local centres, shelters, legal and money advice. You can stay anonymous. You decide what to share.

Anti-violence centres and shelters

You can usually call first and ask questions before you visit. Staff talk with you about what you need: safety, money, housing or the law. Support is free and confidential. You choose which steps to take, and when.

Legal advice and legal aid

They explain your rights in your situation. They tell you if you can get legal aid and how to apply. Bring any documents you have, but it is fine if you do not have them all. An advocate can go with you to appointments or court.

Debt and money advice

An adviser looks at your income, costs and debts with you. They help you make a plan and can contact lenders for you. They never judge you for being in debt. Bring letters and statements if you can do so safely.

Support for migrant women

You can often get help in your own language or with an interpreter. They explain your rights, whatever your residence status. They help with documents, forms and appointments. Support is confidential.

Emotional support and counselling

Someone listens without judging you. You can talk about anything that weighs on you. They can tell you about counselling or groups near you. You can stop the conversation at any time.

FIRE partners add local services. Each entry shows its official source and when it was last checked.

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